Payment and Delivery

At Nella, we aim to make your shopping experience as smooth and convenient as possible. Here’s what you need to know about payment options and delivery.

Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express, and other major cards.
• Payme: If available in your region, you can pay quickly via Payme.

All payments are processed securely, and your personal information is protected.

Delivery Options

We offer standard and express shipping options to ensure your Nella period panties arrive when you need them.

• Standard Shipping: Estimated delivery time is 5-7 business days after dispatch.
• Express Shipping: Estimated delivery time is 2-3 business days after dispatch.

Shipping Rates

Shipping costs will be calculated at checkout based on your location and the shipping option you choose. Free shipping may be available on orders over a certain amount—keep an eye out for promotions!

Order Processing

We aim to process and dispatch your order within 1-2 business days after payment confirmation. Once your order is shipped, you’ll receive a tracking number via email so you can monitor the status of your delivery.

Delivery Locations

We currently ship to Uzbekistan. If you are located in other countries within Central Asia or Eastern Europe, please contact us at hello@nella-lingerie.com to inquire about possible delivery options.

Customs and Duties

For international orders, any customs fees or duties applied to your order are the responsibility of the customer. We recommend checking with your local customs office for more details.

Order Issues

If you experience any delays or issues with your delivery, don’t hesitate to contact our customer support team at hello@nella-lingerie.com.